• 1. Introduction

  Welcome to PeakSeats.ai, operated by PeakSeats LLC ("we," "our," or "us").

  We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website https://www.peakseats.ai (the "Site") and related services.

  By using the Site, you agree to the practices described in this Privacy Policy.

• 2. Information We Collect

  We collect the following types of information:

  • Account Information: When you create or save an account, we collect your email address and phone number to register and identify your account. We may also use your phone number to send authentication text messages for login verification and, if you opt in, occasional event alerts or updates related to monitored or favorited events.
  • Automatically Collected Data: We use Cloudflare for performance and security analytics, which may automatically collect limited technical data such as IP address, browser type, device identifiers, and page activity for site optimization and security.
  • Affiliate Data: We integrate with StubHub to provide ticket listings and pricing data. When you click an affiliate link, StubHub may collect information in accordance with its own privacy policy. We do not receive your payment or billing data from StubHub.

  We do not directly collect or store credit card, billing, or precise location data.

• 3. How We Use Your Information

  We use your information to:

  We may send you text messages for account login verification and, if you opt in, for event-related alerts or updates. You can opt out of non-authentication messages at any time.

  • Provide and maintain your account and preferences.
  • Improve the performance, content, and security of our Site.
  • Communicate with you about updates, features, and account support.
  • Analyze general usage trends through our analytics provider (Cloudflare).
  • Comply with legal requirements and protect our rights.

  We do not sell your personal information.

• 4. How We Share Information

  We may share information only in the following limited circumstances:

  • Service Providers: With vendors who perform functions on our behalf (e.g., Cloudflare for analytics and hosting).
  • Affiliate Partners: With StubHub to facilitate ticket listing data and referral tracking.
  • Legal Requirements: If required to comply with a lawful request, subpoena, or court order.
  • Business Transfers: In connection with a merger, sale, or transfer of assets, your data may be included as part of the transaction.

• 5. Your Privacy Rights (California Residents)

  If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:

  • Request access to the personal data we hold about you.
  • Request deletion of your data (subject to legal exceptions).
  • Opt out of any "sale" or "sharing" of personal information (we do not sell data).

  To exercise these rights, contact us at contact@peakseats.ai.

  We will verify your request before processing and respond within legally required timeframes.

• 6. Data Retention

  We retain your personal data for as long as necessary to maintain your account and provide our services, or as required by law. You may request deletion of your data at any time by contacting us.

• 7. Security

  We use reasonable administrative, technical, and physical safeguards — including SSL encryption and Cloudflare protection — to help secure your information.

  However, no system is completely secure, and we cannot guarantee absolute security of transmitted data.

• 8. Children's Privacy

  Our Site is intended for users 18 years and older. We do not knowingly collect or maintain data from anyone under 13 years of age. If you believe a child has provided personal data, please contact us to request deletion.

• 9. Links to Other Websites

  Our Site may contain links to external websites, such as StubHub. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before interacting with them.

• 10. Changes to This Privacy Policy

  We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Continued use of the Site after changes means you accept the revised policy.

• 11. Contact Us

  If you have any questions about this Privacy Policy or your personal information, please contact us at:

  • 📧 contact@peakseats.ai
  • 🏢 PeakSeats LLC, Texas, USA

• 12. Text Message Communications

  PeakSeats.ai may send text messages for two purposes: (1) to verify your account or login identity, and (2) to send optional event alerts or updates if you have opted in to receive them. You can opt out of event alerts at any time by updating your preferences. Standard carrier message and data rates may apply.

  We value your privacy and are committed to protecting your mobile information. The privacy policy explicitly states that no mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. Your mobile information is used solely for authentication and to deliver messages you have expressly opted in to receive.

Contact Our Privacy Team

Email: privacy@peakseats.com

Data Protection Officer: dpo@peakseats.com